IT Outsourcing: Differences Between Onshore And Offshore

The IT market is booming and the talent shortage has become a major challenge for businesses that need qualified and experienced professionals. The good news is that with the new work models, companies have matured, and are increasingly flexible and adaptive. This movement made room for the consolidation of IT Outsourcing: a service that can be a great ally when it comes to integrating high-performance specialists into your team. At SoftDesign, our team has the necessary expertise to complete Software Development squads through the Outsourcing service. Our product, design, programming, and testing people deliver projects that help you achieve your business goals. This partnership favors innovation through technical knowledge and a culture of collaboration, fundamental skills in the technology sector.

What is IT Outsourcing?

According to Carlos Poitevin, Outsourcing Manager at SoftDesign, IT Outsourcing is a service that enables the provision of technical and service capacity to a client. “This is a service that serves different sizes of companies, from startups that are just starting and need an entire IT team, to large companies that need specific skills to complement an existing squad”, he explains. However, it is important to point out that at SoftDesign, the Outsourcing service is not just about providing employees to meet a technical demand. Ranusa Souza, who also works as an Outsourcing Manager, points out that these professionals not only have a lot of knowledge but also a culture of strengthened collaboration. “We bring an entire legacy to the client’s work environment. We believe that cultural fit between partner companies is essential. Therefore, we are involved in the entire process of management and monitoring of professionals”. Poitevin agrees that the level of maturity and demand of companies has changed over the years. “Before, outsourcing was more focused on hiring people and not on a complete Outsourcing service. At Soft, our differentiator has always been to bring employees and clients together. With the consolidation of Digital Transformation, the level of strategic monitoring has also increased and, therefore, people management has become essential”. Are you looking for an Outsourcing partner? Fill in the form below and one of our consultants will contact you.

Let’s build exceptional software solutions together!

Experience having a reliable partner to your IT challenges. Let’s talk about our unique approach to discover and deliver outstanding solutions.

Onshore X Offshore

Outsourcing Software Development is a business strategy that helps maintain your company’s competitiveness in its market. The IT Outsourcing service has many advantages and increasingly overcomes barriers around the world. There are two possibilities for partnerships: the Offshore model, which proposes an exchange of knowledge and professionals between geographically distant companies, and the Onshore model, which deals with partnerships between companies from the same country. According to Ranusa, the follow-up in these two models is the same. After all, the relationship with Offshore Outsourcing professionals must also be close, even if these employees do not live in Brazil, for example. “Of course, there are variables in the Onshore model, such as time difference, culture, legislation, language, and exchange rate. However, we adapted processes to align teamwork, but without changing the main basis: our way of treating people”. With the Covid-19 pandemic, the consolidation of remote work has become a crucial business strategy. In addition, this positioning has become attractive for clients abroad, who now find in Brazil an opportunity to add talented professionals to their teams. If this is the case for your business, Ranusa points out the following: “We are very concerned about working as long as possible when the client is online, as we believe that the exchange of information is relevant and strengthens the projects developed. It is a process of constant adaptation, either because of the ceremonies that take place between the teams (even more diverse), or the cultural and communication challenges – which are an excellent opportunity for professional growth”.

Advantages of Outsourcing

One of the main advantages of hiring SoftDesign’s Outsourcing service is the automatic gain of knowledge, as our collaborators are encouraged to maintain a mindset focused on Lifelong Learning. It is known that the market increasingly emphasizes the importance of communicative, flexible, and problem-oriented professional profiles. For Ranusa, these characteristics go well together and result in an ideal mix, much sought after in the technology sector. “Today, the IT person needs a vast collection of knowledge, in addition to soft skills. A professional who has only technical excellence, without the necessary socioemotional skills, is not so valued by the market when it comes to putting a product team together. Therefore, through our management, we help to leverage these skills in order to deliver value to the client”. In SoftDesign’s Outsourcing service, you will find:

• Experienced and certified professionals;
• Complete teams in less time;
• Shared knowledge;
• Administrative matters under our responsibility;
• Agile practices and current working methods.

IT Outsourcing is the best strategy to expand and train your company, meeting your business objectives through a transparent partnership, focused on the continuous development of professionals. For Poitevin, it is SoftDesign’s drive to seek excellence in everything that is done. “We are always looking for innovation, and we are proud to be a technical reference in the IT sector”. The Outsourcing Manager also highlights how much the sector has changed in the last decade, making room for more adaptable projects and diverse teams. “Customers are more mature about processes and understand the importance of ceremonies. The concept of incompleteness, that is, of the product always being under experimentation, is now everyone’s understanding, as it is part of this new Age of Technology”.

Let’s talk about IT Outsourcing?

At SoftDesign, we are concerned with the development of people and with the evolution of their professional careers, therefore, we invest in training and technological updating. Furthermore, we are a remote-first company and our employees can work on both Onshore and Offshore projects, from the company’s headquarters or from anywhere. Our professionals are experienced and multidisciplinary. In addition, SoftDesign encourages a culture of collaboration, that is, our employees are prepared to share knowledge with your team. So, how about leaving administrative matters under our responsibility? This way, you will have more time to put Agile Methods into practice. Learn more about SoftDesign’s Outsourcing